Privacy Policy

Last Updated: Oct 15, 2024

At AskAI.io ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://askai.io (the "Site") and use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the Site.

Information We Collect

Personal Data

We collect personal information that you voluntarily provide to us when registering on the Site, placing an order, or contacting us. This includes:

  • Name: Used to identify you as a user.
  • Email Address: For account verification, communication, and support.
  • Payment Information: Such as credit card numbers and billing addresses, used solely for processing transactions.

Non-Personal Data

We automatically collect non-personal information as you navigate the Site:

  • Web Cookies: Small data files stored on your device that help us enhance your user experience.
  • Usage Data: Information about your browsing actions and patterns.

How We Use Your Information

We use the collected data for various purposes:

  • Order Processing: To process and fulfill your orders.
  • Communication:To send you updates, newsletters, and respond to inquiries.
  • Improvement of Services: To analyze usage and enhance our Site and services.

Cookies and Non-Personal Data

Use of Cookies

Cookies help us understand how you use our Site, enabling us to personalize your experience and remember your preferences.

Types of Cookies Used

  • Essential Cookies: Necessary for the Site's functionality.
  • Analytics Cookies: Collect information on how visitors use the Site.

Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data is used solely for the purposes described in this Privacy Policy.

Data Security

We implement robust security measures to protect your personal information:

  • Encryption:Sensitive data is transmitted via Secure Socket Layer (SSL) technology.
  • Secure Servers:Information is stored on secure servers protected against unauthorized access.
  • Access Controls: Personal data is accessible only by authorized personnel under confidentiality obligations.

User Rights

You have certain rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data under certain conditions.

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Services

We may engage third-party service providers to assist with services like payment processing. These providers have access to personal data needed to perform their functions but are obligated not to disclose or use it for other purposes.

  • Payment Processors: Handle payment transactions securely and are compliant with industry standards.

Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at [email protected], and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly to stay informed about our information practices.

Legal Compliance

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

GDPR Compliance

For users in the European Economic Area (EEA), you have the following rights:

  • Right to Access: Obtain confirmation about whether your personal data is being processed.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restrict Processing: Limit the processing of your personal data under certain circumstances.
  • Right to Data Portability: Receive your personal data in a structured, commonly used format.

CCPA Compliance

California residents have the right to:

  • Know: Request disclosure of categories and specific pieces of personal data collected.
  • Delete: Request deletion of personal data, subject to certain exceptions. data.
  • Opt-Out: Decline the sale of personal data (Note: We do not sell personal data).

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

International Data Transfers

Your information may be transferred to—and maintained on—servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By providing us with your information, you consent to such transfers.

Governing Law

This Privacy Policy is governed by the laws of the jurisdiction in which we operate, without regard to its conflict of law provisions.

Acceptance of Terms

By using our Site, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use our Site. Your continued use following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.